The solution
FiveWest replaces the fragmented chain with one licensed infrastructure stack:
The PSP decides, at the point of settlement, whether to convert immediately or hold and earn, FiveWest supports either without adding a step. One relationship and a flow that moves at the speed the merchant expects.
ZAR Collections:
the PSP collects customer payments in ZAR via Open Banking, or EFT under FiveWest's Third-Party Payment Provider licence. No dependency on a local banking relationship the PSP would usually have to source and maintain itself.
FiveWest Earn:
collected funds don't have to sit idle between collection and settlement. They can be held in an Earn account and generate yield while awaiting the next payment cycle, turning float into working capital instead of dead time.
OTC Desk:
when it's time to settle, funds convert into the merchant's currency of choice at an all-in institutional rate, with no need to route through multiple banking hops to get there.
ZAR Payouts:
refunds and any ZAR disbursements settle near-instantly to South African bank accounts via PayShap, or via cash voucher where the recipient doesn't hold a bank account.
The situation
